LIVE CHAT
Testimonianze di clienti

LIVE CHAT è utilizzata da aziende di ogni dimensione, in ogni parte del mondo ed appartenenti a mercati e settori molto diversi tra loro.
Hanno però in comune il fatto di aver trovato in LIVE CHAT lo strumento ottimale per migliorare la relazione con il cliente, aumentare i guadagni, sviluppare il riconoscimento del proprio brand e ridurre i costi di supporto alla vendita e di servizio clienti.

Riportiamo di seguito alcuni commenti su LIVE CHAT forniti da chi lo ha scelto e lo utilizza:

"The Provide Support team has done an excellent job ensuring our success with their product! Our company is in the software business as well, and recognizes that the success/value of a software company is equal to its ability to provide solutions that meet/exceed customer needs. While many other companies provide solutions that customers are expected to adapt to using, the Team at ProvideSupport.com adapts to the needs of its customers. They listen to feedback, and take the time to develop additional tools that improve communication with customers.
The Provide Support product has made our company website a valuable interactive tool for sales and support. The old days of lonely window shopping for customers has ended - Provide Support provides an easy to use efficient way to break the communication barrier of websites and reach customers in a personalized and friendly way."

Chris Hemming,
VP Marketing
Unique Communications

We would like to thank Providesupport.com for their fantastic chat program and their fantastic support they offer. We've looked at a few live chat programs and the ProvideSupport product comes number #1 by a mile. We've not only noticed how great the program is but so has our customers. Well done and keep up the great work!

Liam Gardner
Web Hosting Express

"We have Provide Support on our website and use it all day long for around 18 hours. Since installing this service, business and customer relations for 77 Canada Pharmacy has improved beyond our expectations. The live chat has been able to bridge the gap between potential customers who have difficulty speaking English over the phone, skeptical potential customers, and the average person who is uncertain of online ordering and credit card processing. Provide Support will increase the bottom line and conversion rate for anyone operating an online business where customer service is a priority."

Kylie - Customer Service
77 Canada Pharmacy

"After a comprehensive search of online support services, BullionVault.com was delighted to find Provide Support's elegant solution. BullionVault.com allows private individual gold traders all over the world to buy and sell gold bullion online with each other at live spot market prices. This requires a high level of trust from potential customers and can be a lot to comprehend. Provide Support has enabled us to cost-effectively provide increased support levels to our customers world-wide, and to pro-actively initiate contact with new users and guide them through our service."

Alex Edwards,
COO
BullionVault.com

I would like to personally thank Providesupport.com for the fantastic product you have supplied us. Not only was it easy to set-up and personalise, but has also been a superb investment. This product surpasses all expectations we had of such a web-based messaging service. Our customers are quite frankly amazed at the level of service we can now offer. Thank you once again and keep up the fantastic work!

Daniel French
Businessmagnet

We have been a customer for 2 years and it is a fantastic application. It has proved invaluable for the insurance jobs seekers that visit our site, our advertising agencies that we work with and also our recruitment agency clients. It is an essential tool in our web application and an integral part of our customer service. Well done to all involved!

Melanie Blakeley,
Site Director
Insurance Jobs Board

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